Sportzy Com Terms & Terms & Conditions — Complete Guide

By using the Sportzy Com website and application, you are deemed to have agreed to these Terms & Conditions. These Terms & Conditions form a legally binding agreement between Sportzy Com and all users of the platform. Please read this document carefully in full before you start using the platform.

Sportzy Com reserves the right to update these Terms & Conditions at any time. Users will be notified of changes via email or through the platform. Continued use of the platform after any update constitutes acceptance of the revised terms.

These terms and conditions are available in both Bengali and English. In the event of any conflict between the two versions, the English version shall prevail. Sportzy Com does not provide legal or financial advice, and this platform operates purely for entertainment purposes.

To open an account with Sportzy Com, you must provide accurate and complete personal information. Each user may only create one account. Creating multiple accounts is strictly prohibited and may result in account termination.

Any changes to the information provided at registration must be reported to Sportzy Com immediately. Providing false or misleading information may result in account termination at any time. Use a strong password and never share it with anyone to keep your account secure.

• You must provide your full name, correct date of birth, and a valid email address
• Opening multiple accounts from the same device or IP address is prohibited
• It is each user's responsibility to keep their account login credentials strictly confidential
• Accounts may not be opened under another person's name or identity
• These terms and conditions apply from the moment an account is created

You must be at least 18 years old to open an account on Sportzy Com. We believe protecting minors from gaming is our social responsibility, and Sportzy Com enforces a strict age verification policy.

As part of the KYC (Know Your Customer) process, users may be required to submit proof of identity (National ID, passport, or driving licence) and proof of address. Large withdrawals may be delayed or temporarily held if KYC has not been completed.

• KYC verification may be requested at any time
• KYC verification is typically completed within 24–48 hours of document submission
• All submitted documents are stored with complete confidentiality
• KYC information will be used solely for identity verification purposes

Sportzy Com supports a wide range of popular Bangladeshi payment methods for deposits, including bKash, Nagad, and Rocket. All deposits are generally credited to your account instantly. If there is any delay, please contact our support team.

The minimum deposit amount may vary depending on the payment method. Always use the correct amount and reference number when making a deposit. Sportzy Com only accepts deposits from the account holder's own payment method — third-party payments are not accepted.

• No hidden charges on deposits
• Deposits from third-party payment methods are not permitted
• Accounts may be temporarily suspended in the event of suspicious transactions
• For deposit issues, contact 24/7 support
• Bank transfer deposits may take 1–2 business days to process

Withdrawals on Sportzy Com are generally processed within 15 minutes to 24 hours. However, withdrawals may be delayed if KYC verification is incomplete or if there is an issue with your account. Withdrawals must be made through the same payment method used for the deposit.

Minimum withdrawal amounts may vary by payment method. Bonus balance withdrawals require the specified wagering requirements to be met first. All withdrawal requests are reviewed by the Sportzy Com security team.

• Once a withdrawal request is submitted, it may be difficult to cancel
• Large withdrawal amounts may require additional verification
• Withdrawals are generally free of charge, though bank fees may apply
• Monthly withdrawal limits may apply and vary by VIP level

Sportzy Com regularly offers a variety of bonuses and promotional deals. Each bonus comes with its own terms and conditions, which you should read carefully before claiming. The welcome bonus is available to newly registered users only and can be claimed once per person.

Wagering requirements apply to all bonuses — meaning the bonus amount must be bet a specified number of times before it can be withdrawn. For example, a ৳100 bonus with a 20x wagering requirement means you must place ৳2,000 in bets.

• Bonus claims are subject to an expiry deadline, after which they will be forfeited
• Bonus abuse or creating multiple accounts solely to claim bonuses is strictly prohibited
• Multiple bonuses cannot be active simultaneously unless stated otherwise in the terms
• Sportzy Com reserves the right to modify or cancel any bonus offer at any time
• Referral bonuses will only be awarded upon verified registration of a new user

Sportzy Com has general betting rules that all players must follow. Once a bet is confirmed, it cannot be changed or cancelled. Odds may fluctuate during live betting, and the odds at the time of confirmation are final.

If a technical issue prevents the determination of a match result, the decision of Sportzy Com's authority will be considered final. In the event a match is cancelled, abandoned, or postponed, bets will be refunded or voided in accordance with Sportzy Com's policy.

• Minimum and maximum bet amounts are defined for each bet
• In-play bet odds can change rapidly once a match is underway
• Bets placed at incorrect odds due to a system error may be voided
• When placing multiple bets simultaneously, each bet is counted separately
• Once results are declared, winnings are automatically credited to your account

The following activities are strictly prohibited on Sportzy Com. Violating these Terms & Conditions will result in permanent account closure and forfeiture of all balances. In serious cases, legal action may also be taken.

• Creating multiple accounts to take advantage of bonus offers
• Using stolen or unauthorized payment methods
• Money laundering or transactions involving illegal funds
• Betting using bots, automated software, or any artificial means
• Placing bets using match-fixing or insider information
• Exploiting system vulnerabilities or bugs
• Stealing or impersonating another user's identity
• Managing an Account on Behalf of a Minor

Sportzy Com reserves the right to temporarily suspend or permanently close any account at any time, for any reason, without prior notice. This action is typically taken due to a breach of Terms & Conditions, suspicious transactions, KYC failure, or security-related concerns.

Users may request account closure at any time. A self-exclusion request will deactivate the account for a specified period. Any valid balance at the time of closure may be withdrawn, however any bonus balance will be forfeited.

• You may contact support to find out the reason for account closure
• If your account is closed unfairly, you have the right to appeal
• Permanently closed accounts generally cannot be reopened
• Once the self-exclusion period ends, the account can be reactivated

Sportzy Com treats the protection of users' personal information as its highest priority. All data you provide is secured with 128-bit SSL encryption. Personal information is never sold or shared with third parties without authorisation.

We only collect information necessary to provide our services. Data may be shared with regulatory authorities where legally required. For more details, please read our Privacy Policy.

Sportzy Com believes betting is a form of entertainment and should never be treated as a primary source of income. We encourage all our players to bet responsibly — set your limits and stick to them.

Sportzy Com offers deposit limits, bet limits, loss limits, and session time limits. If you feel your gambling is becoming a problem, contact us immediately or use the self-exclusion option.

• Do not chase losses by placing more bets
• Never bet with money you cannot afford to lose
• Betting is never a solution to stress or depression
• Seek professional help if needed — Sportzy Com can refer you

If you have a dispute with Sportzy Com, please contact our customer support team first. We believe most issues can be resolved through direct communication. The support team typically responds to any complaint within 24 hours.

If an issue cannot be resolved through customer support, Sportzy Com's dispute resolution process will apply. In all disputes, the decision of Sportzy Com management will initially be considered final.

• A reference number will be provided once your complaint has been submitted
• Complex disputes may take up to 7 business days to resolve
• The relevant balance may be temporarily placed on hold during an ongoing dispute
• Filing false or unfounded complaints may result in account action

Sportzy Com is not liable for losses arising from technical issues, internet outages, server downtime, or any other circumstances beyond its control. The financial risk of betting and gaming is borne entirely by the user.

Sportzy Com will not be liable under any circumstances for indirect, incidental, or consequential damages. The decision to participate in betting or gaming on the platform is entirely the user's own.

Sportzy Com reserves the right to modify these Terms & Conditions, in whole or in part, at any time. Users will be notified of significant changes via email or platform notification in advance.

Continuing to use the platform after updated terms have been published will be considered acceptance of those new terms. If you do not agree to the updated terms, please stop using the platform and request account closure.

• The date of any changes to the Terms & Conditions will always be shown at the top of this page
• Minor changes may take effect without prior notice
• Archived copies of previous terms are available upon request

If you have any questions about these Terms & Conditions or need clarification on anything, please get in touch with us. Sportzy Com's support team is available seven days a week, around the clock, ready to help.